Update January 8, 2025 [quote=“Roblox, post:212, topic:3312418, full:true"] In addition to requiring Windows users to use Windows 10 or higher to use Roblox Studio, we’re also increasing the requirement for Mac users to use OS 10.14 instead of 10.13. This change will go into effect on March 20, 2025. [/quote] Hi Creators, As we mentioned in last week’s Creator Roadmap update, we will ...
Hello everyone, I’m sure a lot or you can relate when I say that contacting and messaging with Roblox Support was a pain. Late responses (if at all), no good help, copied and pasted responses and overall just a terrible system. The reason for that is because Roblox simply receives too many tickets per day and the Team was probably overwhelmed. Recently my account was hacked. The Hacker ...
This is a support category for asking questions about how to get something done on the Roblox websites or how to do something on Roblox applications such as Roblox Studio. You can write your topic however you want, but you need to answer these questions: What do you want to achieve? Keep it simple and clear! I want to reset my 2FA to email. What is the issue? Include screenshots / videos if ...
I’ve been having an issue with the stripe integration on the creator marketplace. I lost access to my phone number, so I cannot receive a code on it, and I am not able to change it. I contacted roblox support numerous times, and each time they seem completely unaware about the stripe integration, telling me to contact Stripe. The nice part is Stripe support themselves told me to contact ...
There is a very large queue of people using support tickets Maybe 100k at most Bots do it faster tho cuz roblox support team is less than 30 people i think If they didnt respond back that probably means they are a human If they dont respond for more than 3 months, then its probably a bug I contacted roblox support to get my account (this one) They responded in less than 5 minutes and im not ...
As a developer, it is currently too difficult to communicate with support quickly and accurately. I think many know the problem, you open a ticket, 2 days later the support answers - sometimes with answers that have nothing to do with it. It takes weeks to get a result and you are frustrated. Microsoft has solved the problem quite well with live support. You can chat live with the Support ...
Roblox is starting to use AI instead of humans Contacting roblox support via hacked account now most times redirects to a AI with no option to a human (it just opens a AI chatbox instead of making a ticket) I tested it and if the email is changed then it just doesn’t help you (I tried 3 times in a row)
No link to where it occurred roblox.com Roblox Support Submit a support request to the Roblox Customer Service team for help with billing or account issues.
Your account status is in connection to Roblox’s anti-cheat detections. We cannot remove the current action on your account. Please reference our support guide on anti-cheat measures and troubleshooting to prevent future actions against your account. idk when they gonna fix and i still have like 18 days left also they send me robux by buying my private server not group payout p/s : maybe ...
Roblox uses a tool called Zendesk (I strongly believe, well, it’s common in the industry) for their support team. It essentially allows them to track your query as a ticket in their system. Zendesk is extremely popular, as it provides auto-generated responses from previous tickets or prefilled text by its team.
