AI isn't just another tool layer to plug into existing structures. It fundamentally changes how work should flow.

Custodian bank BNY has migrated half of its employees to a new “platform” operating model, and expects the transition to be complete by this time next year, officials said during the bank’s Q2 ...

As organizations accelerate AI adoption and expand analytics capabilities, many still struggle to execute their data strategies due to unclear operating models, siloed decision-making, and ...

Stellarus, a Blue Shield of California sister company that was spun out in January, is banding together with two Blues plans to power health tech innovation and help nonprofit health plans stay on the ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

Traditional business models with siloed functions struggle to keep pace with changing markets and customer needs due to slow response and fragmented technology. To stay competitive and deliver greater ...

Fragmented messaging platforms create operational drag, risk and audit gaps. A lean, unified control plane brings visibility, ...

Mr. Wu, a contributing Opinion writer, is the author of a forthcoming book on the big tech platforms. There was a time, back in the early 2000s, when everyone seemed to think that the internet would ...

Senior living operator Wellpointe Inc. is expanding its small-footprint operating model with newly launched clinical capabilities to elevate resident ...

If you are a business owner, AI enthusiast, or professional exploring affordable AI tools, you have probably been in a similar situation. You need ChatGPT for one task, Claude for another, and ...