Amazon Connect Gets Agentic AI Boost As AWS Pushes To Regain Market Share

AWS signals a competitive posture in the CCaaS market with new agentic AI capabilities for Amazon Connect ahead of AWS ...
SiliconANGLE

AWS upgrades Amazon Connect with new generative AI features

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...
TMCnet

Harness Announces New Integrations with AWS to Connect AI Software Development with Intelligent Delivery

Collaboration integrates Harness with Kiro to accelerate how AI-built software reaches production reliably and securely ...
Business Wire

Nuvem Networks Announces the General Availability of Self-Service Deployment for AWS Direct Connect Through the AWS Marketplace

CAMP HILL, Pa.--(BUSINESS WIRE)--Nuvem Networks, an AWS Technology and Direct Connect partner, announces general availability of self-service deployment for AWS Direct Connect through the AWS ...