Asking a customer multiple times what their problem is a fundamental example of customer service agent manual toil that should be replaced with automation, says an executive at a company specializing ...

There’s no question that automation and artificial intelligence will profoundly reshape how work will get done. They could be as transformational as the IT era was to enterprise business just a ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Almost every enterprise leader I've worked with over the past years has asked a version of ...

The companies that occupy industrial logistics properties are having a hard time finding workers, pushing them toward automation technology to move goods through their warehouses. But bringing in ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. If you’ve been in the trenches of enterprise risk and compliance for any length of time, you ...

As a record number of Americans are quitting their jobs, the restaurant industry is turning to technology to keep their doors open. "The only answer is automation," GRUBBRR CEO Sam Zietz said on ...

A data capture tool gives managers a near-real-time view into operations, allowing them to spot problem areas across multiple ...

xConnector is designed to provide a comprehensive, bi-directional link between the OSIsoft PI System and the vendor’s EPI*Center software, which provides predictive analytics for equipment health in ...

Tesla hasn’t exactly had a glowing reputation regarding quality control. Whether missing suspension bolts, panel gaps, glass roofs flying off, or crucial components cobbled together with fake wood, ...

The No Surprises Act (NSA) goes into effect on January 1, 2022. We know what this means for patients—a welcome reprieve from unexpected medical bills arising from circumstances beyond their control.