Verizon customers get a $20 apology from the telecom giant. Credit: Michael Nagle / Contributor / Bloomberg via Getty Images On the morning after a day of massive, countrywide outages for Verizon ...

Tens of thousands of people -- more than 180,000 at one point -- across the United States reported issues using Verizon Wednesday. Many of them are located in the New York City area. Verizon said it ...

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...

Original Story: Verizon says it has finally restored service following today’s outage. The carrier also plans on issuing "account credits" to affected customers as compensation. "The outage has been ...

Verizon customers in Charlotte and nationwide don’t have service amid a widespread outage affecting voice and data services, multiple news outlets reported Wednesday. The nation’s largest wireless ...

"Today, we let many of our customers down and for that, we are truly sorry. "They expect more from us. We are working non-stop and making progress. Our teams will continue to work through the night ...

(NBC News) — Verizon is experiencing a nationwide outage affecting cellular data and voice services. The wireless carrier, which serves over 146 million customers, said its engineers are working to ...

Verizon will issue $20 account credits for any customer affected by a nationwide outage on Wednesday. The outage, which affected over 100,000 customers throughout the day, has since been resolved. On ...

Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves. To help provide some relief to those affected, we are giving customers a $20 account credit ...